Ordering policies

Short and plain: what you can expect from us, and what we expect from you.

Design your label at its exact size and see the price as you type.

We print what you send

There is no proof step. The preview in the builder is drawn to scale and is exactly what we engrave. Before you pay, you confirm that the wording, spelling, size and color are right. Reprints for mistakes in what you sent are full price.

Code wording

We engrave the wording you type. Our pages mention the NEC sections a label is usually for, but the required wording depends on the code edition your inspector enforces. Confirm it with them.

Payment and tax

You pay by card when you send your order. Card payments are processed by Stripe; we never see or store your card number. Prices include card processing. Ellensburg sales tax (8.6%) is added as one line, because every order is sold and picked up in Ellensburg.

Changes

Need to change an order? Call or text (509) 264-5678 right away. Once a label is engraved, it can't be changed.

Privacy

We collect your name, phone, email and label design to make your order and tell you when it's ready. We don't sell or share it. Cloudflare Turnstile checks that orders come from people, not bots.